How do I contact a Traveller?

In this article, you’ll learn how to contact a Traveller.

You can contact a Traveller via the chat function on our platform. 

Follow these steps:

1. Log in to your account.
2. Go to Bookings.
3. Click on the relevant booking.
4. A text box titled "Messages" will appear.
5. Type your message to the Traveller.
6. Click “Send Message”.

➤  How will I know if the Traveller responds?

If the Traveller replies, you will receive an email notification. You can read their message in the section below the text box in the chat.

➤ When do I get access to the Traveller's personal details?

The Traveller’s personal details (such as phone number and address) will only become visible once the booking is confirmed.