When picking up the motorhome, there are several important factors to consider:
1. Check the vehicle thoroughly with the Advertiser to familiarize yourself with its operation and identify any existing damages or issues. Fill in the GoForm together and ensure both parties sign it.
2. Discuss the following topics with the Advertiser:
- Alternative pick-up and drop-off time (record on the GoForm)
- House rules (e.g. smoking, pets, going overseas)
- Request for a motorhome manual/guide
- Clarify any questions about the motorhome's operation
- Agreement on the motorhome's return condition (cleanliness, fuel, water)
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Take photos and a video of the motorhome upon collection for documentation
- Make sure that the advertiser informs you properly about what to do in case of damage or breakdown. Discuss the important details, such as the insurance company's contact information, the policy number, the breakdown assistance number, and the vehicle registration document.
Additionally:
- Discuss car parking arrangements if you're travelling by car to pick up the vehicle.
- Verify the pick-up location by checking the address on the Goform.
- Inquire about the possibility of an alternative drop-off location (subject to availability and potential extra fee).
- If the advertiser has Goboony Day Insurance, download the step-by-step guide on what to do in case of breakdown or damage on the road from the documents of your booking.
By considering these factors and effectively communicating with the Advertiser, you will be well-prepared for your motorhome adventure!
✔️ Goboony provides a Goform, which serves as primary evidence in disputes.