In the event that the Advertiser cancels your booking, Goboony has policies in place to ensure your protection and assist you in finding an alternative vehicle for your trip. The specific circumstances surrounding the cancellation will determine the applicable terms and conditions. Here's what you can expect:
Vehicle issues or Force Majeure:
If the Advertiser cancels your booking due to an issue with the vehicle or unforeseen circumstances covered under Force Majeure, you will receive a full refund. Goboony will promptly notify you about the cancellation, and we will work diligently to help you find a suitable replacement for your trip.
Other reasons for Advertiser cancellation:
If the Advertiser cancels the booking for reasons other than vehicle issues or Force Majeure, you will still receive a full refund. Additionally, the cancellation policy specified by the Advertiser will apply to them in this situation. Goboony will notify you of the cancellation and offer assistance in finding an alternative vehicle that meets your requirements.
At Goboony, we prioritise the satisfaction and well-being of our travellers. We have measures in place to handle various scenarios and to ensure you have a positive experience when booking through our platform. Rest assured that in the event of a cancellation, we will provide support and guide you through the process of finding a suitable replacement vehicle for your upcoming adventure.
✔️ Detailed information can be found in our Terms and Conditions.