In this article, you'll learn where the money goes before it’s sent to you, how to verify your account to receive payouts, and how Goboony ensures payments are handled safely.
When a Traveller makes a payment, it goes to our trusted payment partner, Stripe.
We set up a separate account with Stripe for you and the Traveller to keep the money safe.
Before we can send you a payout, you’ll need to verify your account. This means uploading a clear copy of your ID, passport, or driver’s license. Don’t worry, we don’t store any personal info.
The hire payment stays with Goboony until 24 hours after the hire begins. After that, we’ll transfer it directly to your bank account. Keep in mind, transfers only happen on working days and can take 2-5 business days to reach your account.
The security deposit is held by us until the Traveller returns the vehicle. As the Owner, you have 48 hours to decide if any deductions need to be made. If you don’t take action, the full security deposit will be refunded to the Traveller after 48 hours.