What is phishing?
On platforms like Goboony, phishing is when a scammer sends a fraudulent message designed to trick a person into revealing information. The end goal is to get personal and sensitive information that they can exploit, such as passwords and logins.
What are phishing attempts and how do they work?
We see phishing attempts on the platform at least once per year. They typically involve someone who is wanting to hire your vehicle but asks you to contact them directly instead of chatting via the Goboony messaging system. They also might involve a link being sent, which will appear like a fake version of the Goboony website and ask you to log in.
What is the risk of this when using Goboony?
Thankfully, the way our payment systems are structured makes it virtually impossible to redirect booking money to themselves. But that doesn’t mean there isn’t a risk of you being scammed elsewhere if someone gets hold of your personal information. It’s also always worth thinking that scammers are discovering new ways to test and breach online security, so playing it safe is just the best way to protect yourself. Of course, there are people who are genuine and wish to converse with you over the phone prior to booking. For situations like this, please contact us so we can assess the situation.
4 tips to keep yourself safe online:
Don’t give out any personal information or contact details until the person has actually booked with you. Confirming a booking on the platform means they have made a traceable payment and put forward real money to book with you, greatly reducing the risk of them being a scammer.
Be suspicious of anyone who seems interested but wants you to go off the platform or follow a link.
Try a follow-up question and see if they persist.
- Don’t ever click on or follow links that a stranger has sent you
- Report anything suspicious to Goboony Support so that we can take action to keep you and others safe
- When in doubt, please get in touch!