Introduction to hiring out
- What are Goboony’s service fees?
- What are the best months to hire out my motorhome?
- How often can my motorhome be hired out?
- What is expected of me as an Advertiser on Goboony?
- Our Sustainable Mission
- What is expected of my listing?
Manage my account
- What is the difference between a personal and business account?
- How can I delete my data?
- How do I create an account?
- How do I edit my profile?
- Should I link my Goboony account with my Facebook or Google?
- How does the verification process work?
Manage my advert
- Why can I not see the 'Motorhomes needed' page anymore?
- How do I create a listing for my motorhome?
- How can I add discounts to my listing?
- How do cleaning costs and mileage limits work?
- How do I add amenities to my motorhome?
- How can I sync my calendar on Goboony?
Manage my bookings
- What happens if the traveller wants to extend a booking?
- What happens if I cancel a booking?
- Hiring out to family and friends
- Can I leave a review for hirers of my motorhome?
- How do I manage booking requests?
- What do the different booking stages mean?
Insurance information
Earnings & payments
Booking preparation & handover
During the booking
Handling damages
Resolving disputes
- What are the Traveller's rights to compensation in case of a dispute?
- What if I receive a dispute regarding an unfit vehicle?
- What should I do if I receive a dispute regarding the additional costs?
- How do I navigate the dispute procedure step by step?
- What should I do if I am unable to resolve an issue with a booking?