If you need to cancel an accepted booking request, follow these steps:
1. Go to the 'Travel' section on the Goboony platform.
2. Click on the booking request you'd like to cancel.
3. Scroll down to the booking costs box and look for the 'Cancel Request' option.
Once an Advertiser has accepted your booking request, you have 72 hours to confirm the booking by paying the first instalment. If the payment is not made within this timeframe, the booking will automatically expire.
We aim to provide flexibility for our users. We want to ensure that the cancellation process is straightforward and convenient for both Travellers and Advertisers.