If you need to cancel a confirmed booking, follow these steps:
1. Go to the 'Trips' section on the Goboony platform.
2. Select the specific booking you want to cancel.
3. Look for the 'Cancellation Info' item located beneath the booking costs box.
4. Click on it and a pop-up will appear showing an overview of the applicable cancellation costs.
5. If you are certain about cancelling, proceed with the cancellation confirmation.
Please note that when cancelling a confirmed reservation, costs will apply based on the Cancellation Policy set by the owner, which is visible in the motorhome advert and in the Terms & Conditions. It's important to review the policy to understand any potential charges associated with cancellations.
At Goboony, we strive to make the cancellation process as transparent as possible. We encourage users to carefully consider their plans before confirming a reservation to avoid any unforeseen costs or inconveniences.