1. Create a profile
Before you can advertise a motorhome you must complete a Goboony profile. This way the Traveller can find out a little more about you as the Advertiser before deciding to make a booking request.
2. Create an advertisement
You can create an advertisement for your motorhome in three easy steps. Step 1, the properties of your motorhome are asked, how is this insured and how breakdown assistance and replacement transport is arranged. In step 2, we ask you to upload beautiful photos of the motorhome. Finally, in step 3, you specify the rates and the minimum number of rental days. If you then agree with the conditions, your advertisement is created.
3. Perfect your advertisement
In your dashboard (go to 'My Motorhome') where you can choose to describe your motorhome in more detail or make further adjustments to your advertisement. For example, you can block periods on your calendar for when the motorhome is already in use, specify cleaning costs, choose other cancellation conditions, and so on. You no longer need to adjust your calendar after this as this is automatically updated with every booking. However, if you plan to use the motorhome yourself or take bookings on another platform, you will need to keep your calendar updated regularly to reflect this.
4. Receive requests from Travellers
Travellers can now make a request to book your motorhome. Your motorhome can now be found by Travellers through the site and they can make a booking request. If you receive a booking request you will be notified by e-mail. Make sure you respond in a timely manner (within 24 hours). Travellers appreciate a quick response and you are more likely to confirm a booking this way. If you have additional questions, you can also send a message to a Traveller.
5. Decide which requests you accept
As an Advertiser you have 24 hours to respond to a request. You will receive an e-mail about this. If you accept the request, the Traveller will receive a payment request. If you refuse a request, the request will expire. In both cases, you will also receive a message via email and the message is in your dashboard on the Goboony website.
6. The Traveller pays online via Goboony
After acceptance, the Traveller will receive a payment request. Travellers can pay with VISA or Mastercard. All payments are held by our payment provider until the booking starts. The Traveller then receives a new payment request 3 weeks before the key transfer to pay the remaining 50% of the booking amount. If the key transfer takes place within 3 weeks, the entire booking amount must be paid immediately.
7. The GoForm
Relevant documents for your booking will be generated as soon as the booking is confirmed. The GoForm is a vehicle transfer form where you and the Traveller can, among other things, record any pre-existing damages. You will also have access to the Traveller's contact details, for emergency purposes. However, we ask that you keep as much communication on the booking dashboard as possible.
8. The key transfer
On the day of departure, you do the key transfer, as agreed with your Traveller. You will complete the GoForm with the Traveller to record the mileage, any previous damages and agreements about returning. You will also show them around the vehicle so that they know how everything works. A proper handover is important and will reduce any questions the Traveller might have when out on the road.
9. The payout
If there are no issues upon collection, your funds will be released within 24 hours after the booking has started. Once released, you can expect the funds to reach your account within 2 to 5 business days depending on your bank.
10. Return
At the end of the booking, you and the Traveller will once again complete the GoForm to check the vehicle and discuss any additional costs. Again, it is essential that a thorough handover is completed so that you can check if there are any damages. If there are damages, please state these in the GoForm and you will have 48 hours to hold the Traveller's deposit via the booking dashboard. If there are no damages upon return, the security deposit will need to be released back to the Traveller as soon as possible.
